We use cookies to personalize content and to analyze our traffic. Please decide if you are willing to accept cookies from our website.

Resources

Information and insights

Use the search facility to gain information and insight about all of our products, technologies, industries we serve and client work

Search Search resources

Council emergency repairs: 24 hour service | Fixzy Assist

Councils across the UK are in crisis. Discover how Fixzy Assist can help support local councils to provide emergency repair services at scale.

Prepare for Surge Events & Storm Insurance Claims | Fixzy

Discover how insurers can better prepare for storm insurance claims spikes. Explore how to prepare for surge events with Fixzy Assist.

Fighting skilled labour shortages with AR | Fixzy Assist

Discover how to fight the skilled labour shortage in the UK with AR technology. Learn to combat construction industry shortages with Fixzy Assist.

How AI Helps the Best Construction Companies | Fixzy Assist

Discover how emerging tech solutions are helping innovative construction companies get the vital edge they need to meet client standards with Fixzy.

The Disadvantages of Video Calling: Why Remote Visual Assistance Does What Other Business Apps Can’t

Video calling has exploded in recent years. In December 2019, video conferencing platform Zoom already had an impressive 10 million daily users.

Fixzy Assist Desktop app Tutorial - Start a call

This is a short tutorial on how to create a call Fixzy assist app on your desktop from the web portal.

Fixzy Assist Mobile App Tutorial - Room Dimensioning

This is a short tutorial on how to view your recent call history and data through the Fixzy assist app on your mobile devices.

Fixzy Assist Mobile App Tutorial - Recents

This is a short tutorial on how to view your recent call history and data through the Fixzy assist app on your mobile devices.

Fixzy Assist Mobile App Tutorial - Start a Call

This is a short tutorial on how to initiate a call through the Fixzy assist app on your mobile devices. This is useful for trying to find problems within your home.

See how Fixzy Assist can
help your customers

Fixzys remote visual assistance technology is powered by Computer Vision AI, Augmented Reality and propriety Deep Learning solutions, allowing field service and customer service agents to provide live video guided solutions for issues maintenance and emergency solutions in real time.

When a home visit is necessary the technician has already inspected the problem before arriving which drives up first time fix rates and efficiencies.