Edinburgh News featured Fixzy Assist
The article titled: "Fixzy Assist: The Edinburgh firm that could change the way the nation carries out home repairs", features how we are changing the way home repairs work in a isolated Britain.
"Fixzy Assist allows repair squads and engineers to view problems and carry out the required fixes direct from a householder’s phone or tablet screen – without having to visit the property using a combination of in-built tools through Artificial Intelligence and Augmented Reality technology."
"The service works by a tradesperson sending a connection request via text or email to a customers to start a live video session. The customer can use their phone to show the fault to the technician, who in turn can guide customers using a pen or hand overlay on how to resolve the issue. The technician can then visually check the problem has been resolved or provide further assistance."
We aim to change the home repairs market for the better using our technology.
"Speaking on the future of the service Paul said: “The Fixzy Assist remote assistance service will forever alter the way we carry out home repairs and emergencies, connecting customers to experts on any device, anytime and anywhere."
"As well as reduce the risk of spreading Covid, if the repair can’t be fixed immediately, the required work and necessary parts can be assessed and ordered at this stage – meaning the tradesman need only make one visit to complete the repair."
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