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Installation

Visual customer engagement troubleshooting tools

Resolve common issues faster.

Whatever the installation task and however complex, Fixzy Assist offers a range of computer vision AI and augmented reality solutions to help. The platform can identify items instantly and provide advice for install and troubleshooting, alternatively an expert can show their hands on the end users device in AR for immediate step-by-step guidance.

From simple tasks to complex installs, Fixzy Assist resolves them faster leading to significantly increased customer satisfaction

Installation
Installation

Connect Instantly

Create an instant connection with anyone in need of support, irrespective of the issue

Immediately Assist

See what the client can see to diagnose the issue and assist remotely

Issue Resolution

Resolve the issue immediately using our cutting edge AI and AR technologies

Enhance your customer service with visual guidance

schedule a live demo

Significantly reduce the requirement for operative call outs, whilst ensuring that your customers are fully supported post purchase using our next generation remote video assistance. Our augmented reality and AI solutions will ensure that any installation tasks can be completed quickly and efficiently, with reduced on-site input.

To see how Fixzy Assist can radically improve installation tasks schedule a live demo today.

See how Fixzy Assist can
help your customers

Fixzys remote visual assistance technology is powered by Computer Vision AI, Augmented Reality and propriety Deep Learning solutions, allowing field service and customer service agents to provide live video guided solutions for issues maintenance and emergency solutions in real time.

When a home visit is necessary the technician has already inspected the problem before arriving which drives up first time fix rates and efficiencies.

Resources

Insurance, White Papers

Making the Right Call: Using Content Recognition to Assess Water & Fire Damage

Discover how insurers can use content recognition technology to assess water and fire damage and streamline the claims process. Learn more at Fixzy.

Blog Articles

Improving the Escape of Water Claims Process with Technology

Technology can improve first-time fix rates and streamline escape of water claims. Learn how in this comprehensive Fixzy Assist guide.

Blog Articles

4 Use Cases of AI in Property Management

Explore exciting use cases of AI in property management. Discover how AI property management tools reduce costs and improve service with Fixzy.