We use cookies to personalize content and to analyze our traffic. Please decide if you are willing to accept cookies from our website.

Insurance

Enhanced claims process through remote visual assistance

Resolve common issues faster.

Increase adjuster productivity whilst reducing claim lifecycles with visual automation. Fixzy Assist provides the remote visual assistance tools necessary for insurers to improve claim and underwriting processes, whilst streamlining the impact on customers.

Insurance
Insurance

Connect Instantly

Create an instant connection with anyone in need of support, irrespective of the issue

Immediately Assist

See what the client can see to diagnose the issue and assist remotely

Issue Resolution

Resolve the issue immediately using our cutting edge AI and AR technologies

Enhance your customer service with visual guidance

schedule a live demo

Irrespective of the stage of the claim lifecycle, Fixzy Assist is proven to improve customer satisfaction. Customers can submit images in real time of damage, as well as supply necessary paperwork and ID's quickly and simply, ensuring a minimum impact on them during the claim.

Data can be supplied efficiently to claims adjusters making sure customers are satisfied and productivity is increased. Schedule a live demo today to see how Fixzy Assist can revolutionise your claim process.

See how Fixzy Assist can
help your customers

Fixzys remote visual assistance technology is powered by Computer Vision AI, Augmented Reality and propriety Deep Learning solutions, allowing field service and customer service agents to provide live video guided solutions for issues maintenance and emergency solutions in real time.

When a home visit is necessary the technician has already inspected the problem before arriving which drives up first time fix rates and efficiencies.

Resources

Videos

Spark Lose Their Internet Connection

See how Fixzy Assist can help resolve issues such as losing internet connection quickly and efficiently using remote technical support.

Videos

How to turn off mains water stopcock

Video showing how to turn of mains water supply stopcock.

Video Tutorials

Fixzy Assist Mobile App Tutorial - Start a Call

This is a short tutorial on how to initiate a call through the Fixzy assist app on your mobile devices. This is useful for trying to find problems within your home.