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The leader in remote video assistance for Utilities

Resolve common issues faster.

Fixzy Assist offers a range of next generation remote video assistance solutions to revolutionise how the utilities industry provide customer care and service. Our cutting edge augmented reality platform takes time consuming and complex tasks that affect your bottom line and simplifies them, empowering your customers and call centre staff to easy resolutions.

Fixzy Assist is the future of remote utilities customer service.


Connect Instantly

Create an instant connection with anyone in need of support, irrespective of the issue

Immediately Assist

See what the client can see to diagnose the issue and assist remotely

Issue Resolution

Resolve the issue immediately using our cutting edge AI and AR technologies

Enhance your customer service with visual guidance

schedule a live demo

From meter readings to billing enquiries, and even fixing common issues that typically would require a call out, Fixzy Assist ensures improved customer service for utilities customers. Reducing customer enquiries with AR and AI and the requirement to send engineers to customer locations, can ensure your bottom line is protected, improving customer satisfation and retention.

To see how you can benefit instantly from using Fixzy Assist schedule a live demo today.

See how Fixzy Assist can
help your customers

Fixzys remote visual assistance technology is powered by Computer Vision AI, Augmented Reality and propriety Deep Learning solutions, allowing field service and customer service agents to provide live video guided solutions for issues maintenance and emergency solutions in real time.

When a home visit is necessary the technician has already inspected the problem before arriving which drives up first time fix rates and efficiencies.


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