Fixzy Assist offers a range of next generation remote video assistance solutions to revolutionise how the utilities industry provide customer care and service. Our cutting edge augmented reality platform takes time consuming and complex tasks that affect your bottom line and simplifies them, empowering your customers and call centre staff to easy resolutions.
Fixzy Assist is the future of remote utilities customer service.
Create an instant connection with anyone in need of support, irrespective of the issue
See what the client can see to diagnose the issue and assist remotely
Resolve the issue immediately using our cutting edge AI and AR technologies
From meter readings to billing enquiries, and even fixing common issues that typically would require a call out, Fixzy Assist ensures improved customer service for utilities customers. Reducing customer enquiries with AR and AI and the requirement to send engineers to customer locations, can ensure your bottom line is protected, improving customer satisfation and retention.
To see how you can benefit instantly from using Fixzy Assist schedule a live demo today.
Fixzys remote visual assistance technology is powered by Computer Vision AI, Augmented Reality and propriety Deep Learning solutions, allowing field service and customer service agents to provide live video guided solutions for issues maintenance and emergency solutions in real time.
When a home visit is necessary the technician has already inspected the problem before arriving which drives up first time fix rates and efficiencies.
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Don't delay, schedule a live demo today and see how Fixzy Assist can improve your bottom line and revolutionise your productivity.
