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Solutions

Solutions to put expertise
into the hand of field
service technicians

Empower your operatives in the field with Fixzy’s cutting edge AI and AR technologies.

DISCOVER

Next generation remote video guidance

Powerful visual automation

Fixzy Assist is a remote video guidance solution that gives you the competitive advantage of having your expertise available anywhere instantly, using cutting edge technology. Provide a support link to anyone and live video and augmented reality guidance are just a few taps away, it is that simple.

The live video connection between your expert and customer offers a range of tools to ensure their support needs are met instantly, irrespective of the issue. Whether this is to diagnose a problem and assist the customer in a resolution, or to ensure damage limitation before an expert can arrive, Fixzy Assist will ensure your business is ahead of the competition.

Fixzy Assist is the future of remote video guidance.

Remote support

Connect Instantly

Create an instant connection with anyone in need of support, irrespective of the issue

Immediately Assist

See what the client can see to diagnose the issue and assist remotely

Issue Resolution

Resolve the issue immediately using our cutting edge AI and AR technologies

See how Fixzy Assist can
help your customers

Fixzys remote visual assistance technology is powered by Computer Vision AI, Augmented Reality and propriety Deep Learning solutions, allowing field service and customer service agents to provide live video guided solutions for issues maintenance and emergency solutions in real time.

When a home visit is necessary the technician has already inspected the problem before arriving which drives up first time fix rates and efficiencies.

Resources

Video Tutorials

Fixzy Assist Mobile App Tutorial - Start a Call

This is a short tutorial on how to initiate a call through the Fixzy assist app on your mobile devices. This is useful for trying to find problems within your home.

Blog Articles

Council emergency repairs: 24 hour service | Fixzy Assist

Councils across the UK are in crisis. Discover how Fixzy Assist can help support local councils to provide emergency repair services at scale.

Blog Articles, Home Repairs

On the Ground: How a Fixzy AR Home Repair Works

AR technology applications continue to expand across industries, from insurance to property. Use this expert guide to learn how Fixzy AR Home Repairs work.