Complex issues resolved instantly using AI and AR
Powerful visual automation
Fixzy's proprietary computer vision AI and augmented reality provides resolutions to the most complex situations in an instant, making it the ideal solution for aftercare support on an infinite number of products and services. Instantly connect customers and aftercare support staff, to ensure that any task or issue no matter how big or small is rectified immediately.
The technology allows end users to resolve anything from device malfunction to initial product setup, and using deep learning analyse and resolve the situation immediately. For increased customer satisfaction and heightened call centre productivity, Fixzy Assist is the ultimate visual assistance tool.
Connect Instantly
Create an instant connection with anyone in need of support, irrespective of the issue
Immediately Assist
See what the client can see to diagnose the issue and assist remotely
Issue Resolution
Resolve the issue immediately using our cutting edge AI and AR technologies
Dramatically improve call centre productivity
Increase agent productivity
FIND OUT MOREAre you looking for an innovative solution for increasing call centre agent productivity, ensuring higher customer satisfaction and improving your bottom line? Fixzy Assist offers the ideal platform to achieve your goals through powerful remote video guidance technology.
Our solutions empower contact centre staff to take control of even the most complex customer requirement instantly, and using computer vision AI and augmented reality resolve issues straight away.
Fixzy Assist is the future of call centre to customer commmunications.
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See how Fixzy Assist can
help your customers
Fixzys remote visual assistance technology is powered by Computer Vision AI, Augmented Reality and propriety Deep Learning solutions, allowing field service and customer service agents to provide live video guided solutions for issues maintenance and emergency solutions in real time.
When a home visit is necessary the technician has already inspected the problem before arriving which drives up first time fix rates and efficiencies.
Resources
Prepare for Surge Events & Storm Insurance Claims | Fixzy
Discover how insurers can better prepare for storm insurance claims spikes. Explore how to prepare for surge events with Fixzy Assist.
Fixzy Assist joins SFHA
Innovative remote visual assistance platform, Fixzy Assist, has become a member of the SFHA (Scottish Federation of Housing Associations).
How is Augmented Reality Used in Healthcare?
Augmented reality (AR) is streamlining and improving healthcare. Explore AR applications in healthcare with Fixzy.
Ready to transform your business?
schedule a live demoDon't delay, schedule a live demo today and see how Fixzy Assist can improve your bottom line and revolutionise your productivity.
